Job Description

The Part-time Keyholder operates as a limited Manager on Duty by maintaining the physical security of the store, under direction from the management team.

Roles and Responsibilities

Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all company policies, procedures, and guidelinesOperates the store as a limited Manager On Duty in conjunction with the management team.

Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.Maintains category merchandising and cleanliness and ensures operational efficiency.

Maintains used category cadencing and stock levels within the monthly budget.Audits buyback throughout the day to ensure all policies and procedures are being followed.

Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.Maintains category merchandising and cleanliness and ensures operational efficiency.

Trains and develops Associates within category and facilitates cross-training for further development.Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.

Performs other duties as assigned.

Qualifications and Education Requirements

High school diploma or equivalent18 years of age or olderSuccessful completion of all background screenings

Physical and Environmental Requirements

Must be able to stand and walk for extended periods of timeMust be able to use hands / arms to operate a keyboard and telephone for repetitive motion activitiesMust be able to lift or team lift objects up to 50 lbs.

with or without assistanceMust be able to communicate using speech, sight, and sound with or without an assistive deviceMust be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

Last updated : 2024-05-14